With at least two weeks’ notice, the museum offers complimentary tour guide and sign-language interpretation for hearing-impaired guests.  With 48-hours’ notice, the museum offers complimentary tour guide interpretation for visually-impaired guests.

To arrange a tour guide for hearing or visually impaired guests, contact Guest Services at 901-521-9699 or email dhubbard-smith@civilrightsmuseum.org. Tour guides can be arranged for individuals or groups limited to no more than ten people per tour guide.

For hearing-impaired guests, assisted listening devices for the museum’s two main theater experiences and transcripts for audio elements within the exhibitions are available upon request at the admissions desk.  All films have open captions at the bottom of the screen.  Trained service animals are welcome to accompany guests who require their assistance due to a disability.  All other pets or animals are not permitted in the museum.